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Understanding Your Right Audience

06-04-2021

Companies often live or die based on their reputations or public perception. But this is only half the story – knowing your right audience is critical to your brand’s success. In truth, organizations rarely need to convince the entire public of their worth or trustworthiness. Instead, brands usually only need to identify their target audience and focus on communicating to them above all else. If an organization has the loyalty of its core audience, even major communications or PR crises […]

Companies often live or die based on their reputations or public perception. But this is […]


Opposition Message Control – How You Can Control the Message

05-25-2021

If your company or organization has just hit a major crisis, whether it’s a disaster affecting your company’s brand image, an issue with quality control, or something else entirely. Regardless, the opposition has already pounced and has made the first major communication. What can you do? Rather than just focus on your own crisis response, your crisis communication team should also look into controlling the opposition’s message. How? Let’s break it down in more detail. The Art of Controlling the […]

If your company or organization has just hit a major crisis, whether it’s a disaster […]


What Just Happened? Understanding the Elements of Crisis Communications Plans

05-17-2021

During a crisis situation, being able to navigate through an emergency and develop a crisis communication plan is crucial, whether you’re the leader of a company, the leader of a nation, or a health official trying to handle a pandemic like COVID-19. Handle messaging incorrectly and you might ruin your brand’s reputation, leading to concern from key stakeholders. Leaders throughout history have mastered crisis communication planning and response by focusing on a “to-do” list of crisis communication points. You can […]

During a crisis situation, being able to navigate through an emergency and develop a crisis […]


In a public crisis advocacy can be your strongest strategy.

Employee, Vendor, and Client Advocacy in a Crisis

05-04-2021

During a public relations crisis, organizations have to use all the tools at their disposal to overcome the said crisis, restore brand reputation, and maximize public trust. But you do not have to use regular crisis management strategies: you can also rely on advocacy to deliver a strong brand message as well! Employee advocacy, in a nutshell, is any promotion of a company or organization by team members who know it best. Because brand presentation is essential during any crisis, […]

During a public relations crisis, organizations have to use all the tools at their disposal […]


7 Tactics To Overcome a PR Crisis

04-26-2021

Reading time: 2 min 30 sec When trying to overcome a PR crisis, bad management practices can significantly impact your organization’s bottom line and long-term reputation. A single poorly managed PR disaster can spell the end of even the most established companies’ public relations. Develop your crisis goals and work to achieve them as quickly as possible. Avoid the worst-case scenario and check out these seven tactics to overcome a PR crisis. Build a Crisis Communications Team Create and retain […]

Reading time: 2 min 30 sec When trying to overcome a PR crisis, bad management […]



Coronavirus Crisis / COVID-19

03-06-2020

In this age of news now, the rise of the Coronavirus crisis/ Covid-19 has people around the world wondering how will it affect me and what can I do about it. The news and social media platforms have spread misinformation about what is safe and what is not, in one bizarre case costing Corona Beer sales as people are actually connecting the two. Now is the time for your business to become a leader. As a business leader, you have […]

In this age of news now, the rise of the Coronavirus crisis/ Covid-19 has people […]


Stay on message

Media Tips: Stay On Message

02-19-2020

Congratulations, you have another media interview! Now let me ask you how did your last interview turn out? Did you get your point across or did the story seem to take a different turn from where you thought it should go? The point here is that if you don’t stay on message, it is hard for a reporter to understand what the most important thing is you are saying! Before you ever meet with the reporter, you need to stop […]

Congratulations, you have another media interview! Now let me ask you how did your last […]


Media Tips: Don’t Say, “No Comment”

02-02-2020

I don’t know any better way than just to come out and say it, just don’t say, “no comment.” There has to be another answer that you can give. Reporters and your audience can’t stand hearing those two simple words. As Nancy Reagan always said, “Just say NO,” to “no comment.” The issue with the ever so easy to say and often used phrase is that “no comment” really is a comment. Short of cursing and admitting guilt or failing […]

I don’t know any better way than just to come out and say it, just […]


Media Tips: Best Media Interview

01-27-2020

Media Tips: 10 Tips to Kill Your Next Media Interview So you have a reporter that is ready to do an interview. Now is the time to shine, but you can’t just be smart, nor knowledgeable about the topic, you need to be so much more because you will have one chance to share your message and that’s it. You have to make this interview count! You have to give your best performance, your best media interview. Here are tips […]

Media Tips: 10 Tips to Kill Your Next Media Interview So you have a reporter […]