Travis Kalanick’s Uber PR Problem

By Alex Altman It’s been a bumpy ride for Uber so far in 2017. In January, the company was excoriated for not disavowing President Donald Trump’s controversial immigration order — a decision that spurred 200,000 customers to delete the app. But in some ways, what happened a month later was even more damaging to Uber’s reputation. On February 27, dash cam footage showed CEO arguing with Uber driver Fawzi Kamel over prices. In the video, Kamel complains that the company’s oft-changing policies had caused him to go bankrupt. “I lost $97,000 because of you,” he told Kalanick. “I’m bankrupt because […]