BUILDING A BRAND IN A DIGITAL WORLD

By Melissa Newton-Smuzynski A couple of decades ago, the word media meant newspapers, television, and magazines.  Then came the Internet and the meaning evolved. News organizations started experimenting with websites and creating online content. Soon after, the emergence of online social channels such as Facebook and Twitter added another layer to the definition. Almost instantly, media became interactive.  Businesses and brands could bypass newspapers and television stations and connect directly with their consumers. Finding ways to connect with those consumers became the new job of public relations professionals. Public relations as an industry had to evolve with the media to […]

Is Your Business Making These Mistakes On Social Media?

By Alex Altman How low can brands go on social media? In the past couple of years, the social universe has been treated to a comedy of errors so shocking it should be the premise of a Judd Apatow movie. We’ve seen a clothing company celebrate the Fourth of July with a picture of the Challenger explosion. We’ve seen a tone-deaf pizza brand push frozen pies on domestic violence victims. We’ve even seen an airline Tweet a pornographic image in response to a customer complaint. Most recently a San Antonio mattress company posts an ad for a 9/11 sale where […]