5 Ways to Measure the Success of Your Social Campaign

By Alex Altman With few exceptions, any time a business spends money, it expects to see a return on investment. Unfortunately, proving ROI can be difficult in the public relations industry, which deals less in data points and more in human emotion. While marketers demonstrate ROI through clicks, impressions and conversions, PR professionals have to get a little crafty to show how their social campaign is affecting their client’s bottom line. Luckily, there are several bulletproof ways to validate your efforts. Here are five effective tips to show your clients that their social dollars are well spent. Calls to Action: The […]

Facebook Rolls Out Changes to Combat Negativity

By Alex Altman Four weeks ago, I made a decision that once seemed unfathomable. I logged into Facebook, clicked on the settings and deactivated my account. I first registered for “The Facebook” in 2005, when membership was exclusive to college students. In the decade that followed, Facebook was more than just a site I would frequent — it was a pipeline into my social world. I’d use it for sharing pictures, crowdsourcing, connecting with new friends and other mostly harmless activities. But over the last few years, my Facebook experience changed. My news feed, once flooded with posts from social […]


Most folks that I have run into in my 20 years in public relations are honest and care about the quality of the work that they do. In our work, our reputation is everything, so like the vast majority of my colleagues in the profession, I work to ensure that I alway share accurate information. On those occasions where I have made a mistake, I have called to apologize and correct the misinformation, because that is what good people do. Anthony D’Angelo’s letter to the LA Times Responding to Virginia Heffernan’s article on Hope Hicks…

Pitch Perfect: How to Nail Your PR Media Pitch

By Alex Altman Driving reporters to media events is one of the most important jobs for PR professionals. Naturally, it’s also one of the most difficult. Reporters are time-strapped, unpredictable, and inherently cautious of giving away free publicity. These are some pretty hefty barriers. But with the right brand of salesmanship, they can be overcome. If low turnouts have become all-too-common at your PR events, there’s a strong possibility that your media pitch is lacking. The media pitch is often the biggest factor in convincing a reporter to cover this event instead of that event. Here are some tips to […]

6 Companies That Won PR in 2017

By Alex Altman There’s no way to spin it: 2017 was a bad year for PR. Over the last 12 months, seemingly every corporation, celebrity, congressman and TV network in America has found itself in hot water for one reason or another. But there were some incredible PR wins, too, many occurring this summer, when corporate generosity was needed more than ever following the spate of natural disasters that rocked Texas, Puerto Rico and other parts of the country. These are the stories I’d like to focus on as the year comes to an end. Amazon: While Amazon’s $13.7 billion […]

How Google Analytics Can Optimize Your PR Campaign

By Alex Altman One of the best tools for measuring the results of your PR campaign is Google Analytics. The most widely used web analytics service on the Internet, Google Analytics tracks a number of data points that can be used to strengthen your web-based PR initiatives and improve your ROI. From bounce rates to user demographics, the real-time intelligence that can be extracted from Google Analytics can be enormously valuable. Say you’re a painting company that just launched a national blogging campaign to increase the visibility of a new color. Imagine being able to measure not only how many […]

How Harvey and Irma Proved the Power of Corporate Philanthropy

By Alex Altman They rushed in from all corners of the country, hauling boats, medical supplies and drinking water. They knocked on doors, waded through contaminated water, and put their lives on the line to help complete strangers. Hurricanes Harvey and Irma provided another forceful reminder that calamity brings out the best in people. And apparently, Corporate America, too. Over the last month, businesses of all sizes have stepped up in a big way, collectively donating an estimated $157 million toward the hurricane relief efforts. At least 30 companies have pledged $1 million or more. While humanitarianism is all the […]